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All cancellations must be sent in writing to info@thehotelpresident.com

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The cancellation is free of charge when its done 24 hours prior to the time of arrival

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When it exceeds 24hrs, you will be charged 30% of the room rate as a cancellation fee

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Any cancellation done after 72 hours of booking date will be entitled to 100% retention charge

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NO SHOW will also be entitled to a 100% retention charge

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Any postponement of booking will be treated as a cancellation and will be overseen according to the Cancellation Policy of Hotel President