All cancellations must be sent in writing to info@thehotelpresident.com

The cancellation is free of charge when its done 24 hours prior to the time of arrival

When it exceeds 24hrs, you will be charged 30% of the room rate as a cancellation fee

Any cancellation done after 72 hours of booking date will be entitled to 100% retention charge

NO SHOW will also be entitled to a 100% retention charge

Any postponement of booking will be treated as a cancellation and will be overseen according to the Cancellation Policy of Hotel President